Customer Service Representative
Athol, MA Athol, MA Full-time Full-time Estimated:
$34.
4K - $43.
6K a year Estimated:
$34.
4K - $43.
6K a year 3 days ago 3 days ago 3 days ago Job
Summary:
Interact with customers over the phone and through email in a fast-paced environment.
Provide pricing, delivery, process orders and expedites on a daily basis.
Obtain tracking and delivery information, track lost shipments, file claims with freight companies.
Handle return authorizations and receive in return goods on a regular basis, dispute Amazon returns.
Provide guided information for the distributor portal and assist with website orders, questions and issues.
Answer customer questions regarding product and their components to fulfill customer needs and ensure customer satisfaction.
Expectations:
Excellent communication skills with the ability to adapt and respond in different types of situations.
Ability to multi-task, troubleshoot, prioritize and manage time effectively.
Maintain a high level of professionalism to represent the organization in the best light possible.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$34.
4K - $43.
6K a year Estimated:
$34.
4K - $43.
6K a year 3 days ago 3 days ago 3 days ago Job
Summary:
Interact with customers over the phone and through email in a fast-paced environment.
Provide pricing, delivery, process orders and expedites on a daily basis.
Obtain tracking and delivery information, track lost shipments, file claims with freight companies.
Handle return authorizations and receive in return goods on a regular basis, dispute Amazon returns.
Provide guided information for the distributor portal and assist with website orders, questions and issues.
Answer customer questions regarding product and their components to fulfill customer needs and ensure customer satisfaction.
Expectations:
Excellent communication skills with the ability to adapt and respond in different types of situations.
Ability to multi-task, troubleshoot, prioritize and manage time effectively.
Maintain a high level of professionalism to represent the organization in the best light possible.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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